Educational Qualifications:

1. Bachelor's degree in Accounting, Economics, and Statistics from the University of Jordan in 1989.
2. Master's degree in Administrative Sciences/Marketing from the University of Jordan in 1995.
3. Doctorate in Total Quality Management from the University of Western Sydney, Sydney, Australia in 2001.
4. Postgraduate certificate in Technology Management with distinction from the University of Western Sydney, Australia.
5. European Foundation for Quality Management (EFQM) Accredited Assessor Diploma, Brussels, Belgium.
6. Advanced training program on Public Management and Governance in Singapore, Singapore Cooperation Program, Ministry of Foreign Affairs, Singapore.
7. Advanced training program in Strategy Execution and Performance Management using Balanced Scorecards by Palladium Group, presented by Dr. Robert Kaplan & Dr. David Norton.
8. Certified Assessor from the European Center for Total Quality Management (ECTQM), Britain.

Key Positions Held:

1. Former Minister of Public Sector Development.
2. Secretary-General of the Ministry of Labor.
3. Executive Director for Public Sector Development and Acting Secretary-General of the Ministry of Public Sector Development.
4. Director of the Center for Studies, Consultancy, and Community Service at Hashemite University.